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Title: Foundations for Designing User-Centered Systems
Other Titles: What System Designers Need to Know about People
Authors: . Ritter, Frank E
Keywords: Designing
Foundations for Designing User-Centered Systems
Issue Date: 2014
Publisher: Springer
Abstract: Many books on user centered design and HCI focus on the way people interact with technology. This is an important issue, because people routinely interact with technology on a daily basis—personal computers, mobile phones, airplane cock- pits, or even more mundane things like electric kettles and toasters. Despite everything that we know about interaction, however, technology still does not always support what we, as users, are trying to do, or behave in the way we expect it to. This can be exasperating for us: as users, as designers, and as developers. In Foundations for Designing User-Centered Systems we help you to under- stand why people behave and interact with technology in the way they do. By helping you understand both how and why people behave in the way they do, and by helping you to develop a more systems oriented perspective, we provide you with a framework that will enable you to develop technologies that are both useful and usable. These technologies will also be more acceptable to users because they will be better suited to the way users work in their normal environment.
Description: The people who use technology must be considered to be part of the systems they use. Although people–‘‘users’’–are diverse, they also have many characteristics in common. Not all of these characteristics are directly visible or available to system designers without much closer investigation. By understanding the characteristics of users, designers are better able to create safer, more usable, and more acceptable systems. We have designed Foundations for Designing User-Centered Systems to encourage you to ask critical and reflective questions throughout the design pro- cess about how your users will work with your technology. Whilst we provide key facts and characteristics about people as users, we have resisted creating a source book filled with lists of endless facts about human characteristics. We have also avoided the temptation of promoting design by rules, so we do not provide lists of guidelines that must be rigidly followed, or known problems that must be avoided.
URI: http://localhost:8080/xmlui/handle/123456789/134
ISBN: 978-1-4471-5134-0
Appears in Collections:ARTS & SCIENCE

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